Clinical websites, HPCSA-aligned telehealth, GEMs and ICD-10 billing integration, and POPIA-hardened patient portals. With a dedicated stack for psychologists, social workers, and mental health practices that need to be reachable when the day is over and the difficulty isn't.
Every healthcare system we ship is anchored to the four frameworks that govern South African clinical practice. These are not optional add-ons. They are how we build.
Lawful processing of patient personal information — consent capture, purpose limitation, encrypted storage, and breach notification workflows hard-wired into the platform.
Compliance VerifiedTelemedicine Booklet 10 alignment — identity verification, informed consent, scope-of-practice routing, and clinical record retention compliant with Council requirements.
Advisory AlignmentDiagnosis coding embedded in clinical note capture and billing — tariff-aligned procedure codes, modifier support, and switch-ready claim formats out of the box.
Operationally EmbeddedElectronic claim submission to GEMs, Discovery, Bonitas, Momentum, and Bestmed via standard SA switches (Healthbridge, MediKredit). We integrate, we don't replace.
Switch-ReadySix modules, designed to work together. Deploy the full stack as Practice-In-a-Box, or layer in individual services on top of what you already run.
HPCSA-compliant practice website with appropriate scope-of-practice copy, transparent fee disclosure, and accessible design that meets WCAG 2.1 AA.
End-to-end encrypted teleconsultations aligned to HPCSA Booklet 10 — identity verification, consent capture, structured note-taking, and optional session recording with patient consent.
Real-time availability, automated WhatsApp + SMS reminders, and intelligent rescheduling. Cuts no-show rates from typical 20–38% down to single digits.
ICD-10 + tariff coding inside the clinical note flow. Electronic claims submitted to GEMs, Discovery, Bonitas, Momentum, and Bestmed via Healthbridge or MediKredit switches.
Encrypted self-service portal for patients to view appointment history, download invoices and scripts, complete pre-visit forms, and message the practice securely.
Engineering-grade compliance audit — data-flow mapping, gap analysis against POPIA conditions and HPCSA telemedicine guidelines, and regulator-ready remediation plan.
Anxiety, depression, suicidality, and grief do not respect business hours. South Africa's psychologists, psychiatrists, and registered social workers are increasingly carrying after-hours load — and the infrastructure most practices are running was never designed for it.
We build the digital layer that lets mental health practitioners deliver responsibly outside of nine-to-five: encrypted intake that takes risk seriously, after-hours scheduling that doesn't burn out the practitioner, billing that protects client dignity, and warm-handoff to recognised crisis resources when a session needs more than a session.
This is not a generic booking widget with a stethoscope icon swapped in. It is purpose-built for the work.
Yes. Our telehealth deployments are built around the HPCSA Telemedicine Guidelines (Booklet 10) — informed consent capture, identity verification, encrypted session recording where consented, structured clinical note storage, and SA-resident data hosting that satisfies POPIA cross-border restrictions.
Yes. We deliver dedicated stacks for HPCSA-registered psychologists and SACSSP-registered social workers — including encrypted intake forms, suicide-risk-aware triage routing, after-hours session scheduling for night and weekend crises, and discreet billing flows that protect client dignity. Crisis-response handoffs (SADAG, Lifeline, SAPS) are surfaced inside the patient journey, never hidden.
Our billing integrations support ICD-10 diagnosis code capture, tariff-aligned procedure coding, and electronic claim submission to major SA medical schemes including GEMs, Discovery, Bonitas, Momentum, and Bestmed via standard switch providers (Healthbridge, MediKredit). We integrate, we don't replace your switch.
A standard Practice-In-a-Box clinical deployment — website, secure booking, automated reminders, HPCSA-compliant content, and base POPIA hardening — goes live in 5 to 10 business days. Telehealth and billing integrations layer in over the following 2 to 3 weeks.
Your data is yours. Every healthcare engagement ships with an explicit data portability clause: full encrypted export of patient records, appointment history, and billing data in standard formats (HL7-FHIR where applicable, SQL dumps otherwise), plus a 90-day handover window. No lock-in, no ransom.
See our long-form healthcare compliance reference at healthcare-compliance-south-africa and the verifiable regulatory framework alignment on the Trust & Compliance Hub.
A 30-minute diagnostic call. No deck, no sales script — just an engineer and a practitioner working out what the right infrastructure looks like for your specific practice.